Friendzy Shopify App Data Access

Last updated: 16/09/2024


1. View and Sync Discounts

Friendzy will request permission to view your store's Discount Codes in order to allow you to configure Customer Rewards by searching for your own Discount Codes; Friendzy Rewards contain Deliverables which is a broad term that we use to refer to anything that the app sends to the customers.

Currently we do not create, edit, sync, update or delete Discount Codes in your system. If that should change, as part of our future integration efforts, Friendzy will first request your permission to gain write access Discounts.

2. Edit your Online Store

When installed, Friendzy will generate and save a new page on your Online Store which will be found at your-store.com/pages/friendzy. This page will contain a brief Introduction and Guide for your customers who may want to read and learn more about Friendzy before they start using it.

Our use of Friendzy branding and logos on your store will be virtually non-existent or, where necessary, absolutely minimal; but we do want to familiarize users with how the app works and what to expect.

Friendzy Chat Privacy Policy

Effective Date: 25/02/2024


Welcome to the Friendzy Chat Application ("Service"), operated by SWARMSOFT S.R.L. ("we", "us", or "our"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information Collection

We collect several types of information for various purposes to provide and improve our Service to you.

Anonymous Message Data

A very limited number of message words sent through our Service are aggregated such that they lose meaning and collected anonymously. We store those words in a manner that does not personally identify you in any way.

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include details such as your computer's browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Cookies and Tracking Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

We do not use 3rd party cookies.

2. Use of Data

SWARMSOFT S.R.L. uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent, and address technical issues

3. Data Security

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Data Retention

We will retain your anonymous message data and usage data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

5. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Terms of Service for Friendzy Chat Application

Last updated: 25/02/2024


1. Introduction

Welcome to Friendzy Chat Application ("Company", "we", "our", "us")! These Terms of Service ("Terms", "Terms of Service") govern your use of our chat application located at https://friendzy.shop (together or individually "Service") operated by SWARMSOFT S.R.L.

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages.

Your agreement with us includes these Terms and our Privacy Policy ("Agreements"). You acknowledge that you have read and understood Agreements, and agree to be bound of them.

If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please let us know by emailing at contact at friendzy dot shop so we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use Service.

2. Communications

By creating an Account on our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at contact at friendzy dot shop.

3. Content

Content found on or through this Service are the property of SWARMSOFT S.R.L. or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.

4. Prohibited Uses

You may use Service only for lawful purposes and in accordance with Terms. You agree not to use Service:

  • In any way that violates any applicable national or international law or regulation.
  • For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter," "spam," or any other similar solicitation.
  • To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity.

5. Amendment & Termination

We may terminate or suspend your account and bar access to Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms.

If you wish to terminate your account, you may simply discontinue using Service.

All provisions of Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

6. Governing Law

These Terms shall be governed and construed in accordance with the laws of Romania and the European Union, without regard to its conflict of law provisions.

7. Contact Us

If you have any questions about these Terms, please contact us at https://friendzy.shop/#contact

Cookie Policy for Friendzy Chat Application

Last updated: 25/02/2024


This Cookie Policy explains how Friendzy ("Company", "we", "us", and "our") uses cookies and similar technologies to recognize you when you visit our chat application ("Service"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Why do we use cookies?

We use first-party cookies to authenticate registered users and provide them with a seamless experience in our chat application. These cookies are essential for enabling user movement around our Service and providing access to features such as secure areas.

We do not use 3rd party cookies either for functionality or tracking purposes.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at contact at friendzy dot shop

GDPR Compliance Statement

Introduction

SWARMSOFT S.R.L. is dedicated to ensuring the protection and security of the personal data we process. We adhere to the General Data Protection Regulation (GDPR) framework, emphasizing our commitment to data protection and privacy.

Our Commitment

We have implemented comprehensive policies and procedures to uphold the principles of GDPR, focusing on data security, transparency, and the rights of individuals.

Data Protection Measures

Our technical measures for data security include, but are not limited to, SSL/TLS encryption, pseudonymization of personal data, and compliance with ISO 27001:2013 standards.

Data Subject Rights

We fully support the rights of data subjects under GDPR, including access, rectification, erasure, and data portability. Our processes are designed to facilitate these rights promptly and efficiently.

Data Processing Agreements

Partnerships and third-party relationships are governed by Data Processing Agreements that comply with GDPR, ensuring the protection and confidentiality of data processed on behalf of our clients.

Data Protection Officer

Our Data Protection Officer (DPO) oversees GDPR compliance and data protection strategies. Contact details are provided for any inquiries or concerns regarding our data processing practices.

Contact Information

For any questions or requests related to personal data, please contact our Data Protection Officer at gdpr at friendzy dot shop.